INSPECTION

Each rug is inspected as it arrives in our facility where we examine all areas of the rug including the fringe, main body, and the edges. If there is any damage, we can protect it from further damage during cleaning. We also determine the type of fiber and the most efficient method to clean your rug.

DUSTING

All rugs hold a certain amount of insoluble soils (lint, pet dander, hair, carpet fresheners, etc.), which cannot be dissolved by water. Most of these soils are not removed from the rug during normal vacuuming and the soils not eliminated prior to cleaning will remain in the rug. After the inspection is performed, the rug is turned upside down on a metal grid, and the technician begins the dusting process. Our equipment gently pulsates the rug removing the insoluble soils, and depositing them in the metal grid. Once this process is complete, the rug is then ready for cleaning.

URINE TREATMENT

If required, your rug will be treated for urine and the pH will be stabilized before submersion cleaning. Keep in mind that while the odor is typically easier to remove, pet stains and the resulting damage is sometimes irreversible.

WASHING

If regular steam cleaning is not powerful enough to thoroughly clean your rug, we clean it in our "wash pit”. This enables us to submerge the rug in three to four inches of water and carefully roll it to ensure that it is saturated. At this point, we add our cleaning agent and gently brush it into the rug. Each rug is tested for colorfastness before submersion, and we only use cleaning solutions that are safe and designed specifically for your type of rug.

RINSING

Once removal of all soils is complete, we begin a process of adding fresh water to the wash pit and remove all soiled water. All these pollutants are drawn away and pumped out of the wash pit leaving nothing but clean, clear water and a thoroughly washed and rinsed area rug.

DRYING & DETAILING

Drying and Detailing
Finally, we raise your rug up out of the wash pit and hang it on our custom drying tower. We carefully position each rug for the drying equipment to remove all moisture as efficiently as possible. After your rug is thoroughly dried, we perform a post-cleaning inspection to ensure that it is as clean as possible. If it does not meet our standards, we start the process all over again.

IICRC CERTIFICATION

Carpet Cleaning
Commercial Carpet Maintenance
Upholstery and Fabric Cleaning
Odor Control
Carpet Repair And Reinstallation
Oriental And Area Rug Cleaning
Water Damage Restoration
Journeyman Water Restorer
Fire And Smoke Restoration
Journeyman Fire And Smoke Restorer
Journeyman Textile Cleaner
Applied Microbial Remediation
Applied Structural Drying

NADCA CERTIFICATION

ASCS- Air Systems Cleaning Specialist
VSMR- Ventilation Systems Mold Remediation

OTHER CERTIFICATIONS

Arkansas Residential Contractor License
Arkansas Class ‘C’ HVACR Contractor License
EPA Approved Type Universal Refrigerant Technician
EPA Lead Safe Certified FLRM Certification
All Employees are insured and bonded and background checked yearly