RESIDENTIAL FIRE DAMAGE RESTORATION
We Are Available 24/7 To Respond To Your Emergency
Hopefully, you will never experience the devastation that comes with fire damage. However, if you do, it is important to understand the process from the beginning to the final step of the fire damage restoration process. Knowing who to call and what steps to take can mean the difference in saving priceless possessions and losing them.
The first action to take once the fire has been extinguished is to contact your insurance company. They will assign an adjuster and get the entire process started.
Once they have been notified, contact Steamatic of Arkansas. We have knowledgeable, dedicated restoration technicians on call 24/7, 365 days per year. When you call our office, your call will be answered by a live technician who will dispatch the technician within minutes. We will be at your home in less than two hours to assess the damage and begin contact with your insurance adjuster.
The technician will walk through your home with you and discuss any structural and content damages that need to be repaired or cleaned as well as any items that you will need back immediately.
We will immediately remove any items that are of extreme importance such as paperwork, clothing, or a child's favorite teddy bear and take it back to our facility to begin cleaning. We will make sure that it gets back in your hands as soon as possible.
Often times, homes receive a significant amount of water damage while the fire is being extinguished. We will begin any extraction and drying that is needed to prevent any further damage to your home or furnishings.
If any windows or doors have been compromised, we will provide you with emergency board up services to secure your home.
Once we have made contact with your insurance adjuster and we have been approved to begin the restoration process, we will work efficiently and diligently to restore your home and property to pre-loss conditions. Our Steamatic of Arkansas representative will remain in contact with you and your adjuster daily to update the progress of the work, they will also be available any time to answer any questions you may have.
FIRE AND SMOKE DAMAGE SERVICES WE OFFER
There are several stages to restoring fire damage depending on the severity of the damage.
Typically, even with a small fire, most of the home sustains a considerable amount of soot damage. While it may be hard to see, the smell is still there. We can clean any part of the home including walls, ceilings, light fixtures, carpet and flooring, doors, and windows.
If the central heat and air system was on during the fire or was turned on after the fire, it can carry soot to other parts of the house that did not sustain any physical damage. We clean the ductwork and HVAC unit to remove any contaminants and rid the home of the smoke odor. We also have a soda blaster which can remove heavy soot and char without damaging the structure. This is very effective in removing char from cabinets, studs, and ceiling and floor joists.
STEAMATIC OF ARKANSAS IS A PREFERRED PROVIDER WITH THE FOLLOWING INSURANCE COMPANIES
If your insurance company is not listed, don't worry. We work with all insurance companies and adjusters.
Just give us a call and we can help.
WAYS TO PREVENT A FIRE AT HOME
While you can't stop all fires from happening, there is a good chance that you can lessen the likelihood of it happening to you.
Keep in mind that if a fire occurs in your home, you need an escape plan for you and your family. Make sure that everyone knows where to meet outside once you have safely exited your home.
Keep a list of important numbers in a place that can be quickly accessed such as friends or family members or any other person that you want to notify immediately. Included in that, make sure you have contact numbers for your insurance agent and any after-hours numbers to report claims. (The sooner your insurance company is notified, the sooner the restoration process can begin.)
Keep the number for Steamatic Of Arkansas on that list, and with a quick call to us, we will arrive on scene and begin helping restore your home and your life.
If you burn candles in your home, never leave them unattended. Make sure that all candles are extinguished before leaving or retiring for the evening.
Commercial Carpet Maintenance
Upholstery and Fabric Cleaning
Carpet Repair And Reinstallation
Oriental And Area Rug Cleaning
Water Damage Restoration
Journeyman Water Restorer
Fire And Smoke Restoration
Journeyman Fire And Smoke Restorer
Journeyman Textile Cleaner
Applied Microbial Remediation
Applied Structural Drying
Arkansas Residential Contractor License
Arkansas Class ‘C’ HVACR Contractor License
EPA Approved Type Universal Refrigerant Technician
EPA Lead Safe Certified FLRM Certification
All Employees are insured and bonded and background checked yearly